BeanOS.AI

These Terms establish the baseline legal framework for your use of BeanOS. If you sign a separate subscription agreement, statement of work (SOW), or order form with us, that signed agreement controls to the extent of any direct conflict with these Terms. Otherwise, these Terms fill any gaps.

BeanOS is an AI-native operations infrastructure platform. It provisions AI agents, automations, dashboards, and integrations to act on your behalf within your connected systems.

The Service is currently in Beta. We use commercially reasonable efforts to keep the Service operational. However, during this Beta period the Service is provided without any service-level agreement (SLA), uptime target, or guaranteed availability. We may add, modify, or remove features at any time as the platform matures.

The BeanOS platform — including its kernel, broker, session runtime, dashboards, skills, agent patterns, prompts, underlying software, and all improvements or derivatives of them — is and remains the exclusive intellectual property of BeanOS.

Subject to these Terms, we grant you a non-exclusive, non-transferable, non-sublicensable, revocable license to access and use your BeanOS deployment solely for your internal business operations during your active subscription. You may not copy, resell, sublicense, reverse-engineer, or attempt to extract or recreate the BeanOS platform or its underlying methods.

• Your ownership. Your business data, along with the company-specific configuration, workflows, playbooks, documentation, and operational knowledge that BeanOS produces or "learns" while running your operations (collectively, "Client Artifacts"), belong entirely to you. Upon termination, we will export and hand over your Client Artifacts on request, and they remain yours to use indefinitely.
• Support & observability. To operate, debug, support, and improve the Service, the BeanOS support team may observe and access your deployment, including the data it processes and the actions its agents take. We treat this data as confidential (Section 8) and access it only as needed to run and improve the Service.
• No cross-client model training. We do not use your business data or Client Artifacts to train AI models for other clients or for general model development.
• Personal data. Where the Service processes personal data on your behalf, we act as your processor. A Data Processing Addendum (DPA) is available on request.
• Security. Credentials for your connected systems are stored in a secure secrets manager with access restricted to your specific deployment, and all external system calls are audit-logged.

The Service relies on artificial intelligence, including third-party AI models. AI can make mistakes. The Service is engineered to minimize errors through guardrails, verification steps, and human-in-the-loop review, but we do not guarantee that AI-generated outputs will be accurate, complete, or error-free.

You are responsible for reviewing and verifying AI-generated outputs before relying on them, especially for consequential, financial, legal, or irreversible actions. The Service does not provide professional legal, financial, tax, or medical advice. You retain final responsibility for all decisions made and actions taken using the Service.

Fees are specified in your subscription agreement or order form. Because BeanOS is built on third-party AI providers, our pricing and features depend on their availability, API costs, and usage policies — which change frequently and sometimes drastically. We may therefore adjust our pricing and features, and we will give you reasonable advance notice of material changes. Fees already paid are non-refundable unless a signed agreement states otherwise.

You agree not to use the Service to:

• violate any applicable law, regulation, or third-party terms of service;
• infringe, misappropriate, or violate the intellectual-property or privacy rights of others;
• transmit malware or malicious code, or attempt to gain unauthorized access to any system;
• resell, lease, or provide the Service to third parties without our prior written consent; or
• probe, scrape, bypass security measures, or attempt to extract the BeanOS platform's underlying IP.

We may suspend your access to address any material breach, security risk, or overdue payment.

Each party will protect the other's non-public, proprietary information with at least reasonable care and use it only to perform under these Terms. This obligation survives termination. Where the parties have signed a separate non-disclosure agreement (NDA), that NDA also governs.

These Terms apply for as long as you use the Service. Termination of a subscription is governed by your signed agreement. Upon termination:

• your access to the live BeanOS Service — the agents, dashboards, and AI-driven capabilities — ceases;
• we export your Client Artifacts (Section 4) to you on request;
• we destroy the credentials for your connected systems and, on request, provide a certificate of destruction; and
• the institutional knowledge captured in your Client Artifacts remains yours — what ends is the live, operating platform.

THE SERVICE IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, EXCEPT AS EXPRESSLY STATED IN A SIGNED AGREEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.

EACH PARTY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS IS LIMITED TO THE FEES PAID BY CLIENT TO BEANOS IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Neither party is liable for delays or failures caused by events outside its reasonable control, including natural disasters, government action, major cloud-provider outages, and AI-provider outages, throttling, policy changes, or material changes to model availability or pricing. Where an AI-provider change materially affects the Service, the parties will discuss in good faith whether scope or pricing needs to be adjusted.

• Feedback. If you give us feedback, suggestions, or feature requests, you grant us a perpetual, irrevocable, royalty-free license to use them to improve the Service, with no obligation to you.
• Assignment. Neither party may assign these Terms without the other's written consent, except in connection with a merger or sale of substantially all of its assets.
• Severability. If any provision is held unenforceable, the remaining provisions stay in full force, and the unenforceable provision is modified to the minimum extent necessary to make it enforceable.
• Entire agreement. These Terms, together with any signed agreement that references them, are the entire agreement between the parties regarding the Service and supersede prior discussions.

We may update these Terms as the Service evolves; the "Last updated" date reflects the current version, and continued use after a material change constitutes acceptance. These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Before initiating any formal proceeding, the parties will attempt to resolve any dispute through 30 days of good-faith negotiation.

To the extent permitted by law, each party waives any right to a jury trial and waives any right to bring or participate in a class, collective, or representative action; disputes will be resolved only on an individual basis.

Questions about these Terms: legal@beanos.ai